UniFi Video 3.6 Release


System Requirements

  • NVR appliance or a 64-bit OS from the Files section below
  • Intel Atom D2500 CPU
  • 100GB HDD
  • 4GB RAM
  • Google Chrome


  • 500GB HDD

Important Notes

  • airCam (gen1) cameras are not supported in 3.2+. Please stick to the 3.1.x chain if you have airCams.
  • All Linux commands below are for the NVR appliance and Debian 7. Different Linux distributions will have slightly different commands.
  • Updating from a UniFi Video installation prior to 3.3.0 might take an hour or longer, depending on the amount of recordings in the database. To get up and running immediately, perform a clean install instead of upgrading.
  • Your Ubiquiti Account (SSO) is the same account you use to login to the community forum. If you want to use a different account for UniFi Video, first log out of the community before setting up UniFi Video for cloud access.
  • When adding a new camera, your camera password will be reset and configurable under NVR Settings. Username remains the same.
  • RTSP stream URLs have changed from 3.1.x.
  • Systems that are not the hardware NVR (airVision-C or UVC-NVR) should have some form of an NTP daemon installed.


Cloud Setup

New Installations

  • Visit https://video.ubnt.com using Chrome from a computer on the same network as your UniFi Video installation.


  • Connect to your NVR locally (over HTTPS using the server’s IP address on port 7443), then click ‘Connect To My Ubiquiti Account’ under NVR Settings.

Change Log

  • Only SuperAdmin can backup configuration. Restore only possible if UniFi Video install is reset to default

  • Don’t parse a packet if MAC address is Null

  • Removed unnecessary validation that was causing memory corruption

  • Generate recording snapshot at the time of recording to speed up recording list scrolling
    Can be disabled with recording.stored-snapshot=false in system.properties

  • Removed Ubuntu 12.04 and added Ubuntu 16.04 support

  • Fixed bulk camera management failures

  • Fixed non-working force check firmware upgrade

  • Allow override of av.tempdir in system.properties (Windows user can now create RAM disk for temp av files)

  • Fixed motion recordings missing motion video segments

  • Bumped EMS to release/v1.0.7 (contains actual fix for Windows Buffer I/O issues - critical WebRTC fix) - Also UniFi-Video build is now updated to comply with EMS versioning

  • Forced Ubuntu 16.04 JRE dependency package to openjdk-8-jre-headless

Known Issues

  • Large Video file export from Timeline fails when controller is connected to video.ubnt.com

Port Forwarding/Custom Ports

If not using Cloud login, please check this article for required open ports and customizing ports.


*Cloud functionality is peer-to-peer. All video is encrypted and not stored on our servers.

**These are the only officially supported Windows operating systems