UniFi Video 3.5.2 Release


System Requirements

  • NVR appliance or a 64-bit OS from the Files section below
  • Intel Atom D2500 CPU
  • 100GB HDD
  • 2GB RAM - Linux
  • 4GB RAM - Windows
  • Google Chrome


  • 500GB HDD
  • 4GB RAM

Important Notes

  • airCam (gen1) cameras are not supported in 3.2+. Please stick to the 3.1.x chain if you have airCams.
  • All Linux commands below are for the NVR appliance and Debian 7. Different Linux distributions will have slightly different commands.
  • Updating from a UniFi Video installation prior to 3.3.0 might take an hour or longer, depending on the amount of recordings in the database. To get up and running immediately, perform a clean install instead of upgrading.
  • Your Ubiquiti Account (SSO) is the same account you use to login to the community forum. If you want to use a different account for UniFi Video, first log out of the community before setting up UniFi Video for cloud access.
  • When adding a new camera, your camera password will be reset and configurable under NVR Settings. Username remains the same.
  • RTSP stream URLs have changed from 3.1.x.
  • Systems that are not the hardware NVR (airVision-C or UVC-NVR) should have some form of an NTP daemon installed.


Cloud SetupNew Installations

  • Visit https://video.ubnt.com using Chrome from a computer on the same network as your UniFi Video installation.


  • Connect to your NVR locally (over HTTPS using the server’s IP address on port 7443), then click ‘Connect To My Ubiquiti Account’ under NVR Settings.

Change Log

  • Controller: Fix UniFi Video service crash on Windows when using mobile app
  • Controller: Improved I/O buffer usage on Windows platforms using external storage
  • Camera: Fix camera disconnection after G2 Micro upgrade from firmware older than 3.4.0

Known Issues
Port Forwarding/Custom PortsIf not using Cloud login, please check this article for required open ports and customizing ports.

*Cloud functionality is peer-to-peer. All video is encrypted and not stored on our servers.**These are the only officially supported Windows operating systems