UniFi-Video 3.4.0 Release


System Requirements

  • NVR appliance or a 64-bit OS from the Files section below
  • Intel Atom D2500 CPU
  • 100 GB HDD
  • 2 GB RAM
  • Google Chrome


  • 500 GB HDD
  • 4 GB RAM

Important Notes

  • airCam (gen1) cameras are not supported in 3.2+. Please stick to the 3.1.x chain if you have airCams.
  • All Linux commands below are for the NVR appliance and Debian 7. Different Linux distributions will have slightly different commands.
  • Updating from a previous UniFi Video installation might take an hour or longer, depending on the amount of recordings in the database. To get up and running immediately, perform a clean install instead of upgrading.
  • Your Ubiquiti Account (SSO) is the same account you use to login to the community forum. If you want to use a different account for UniFi Video, first log out of the community before setting up UniFi Video for cloud access.
  • When adding a new camera, your camera password will be reset and configurable under NVR Settings. Username remains the same.
  • RTSP stream URLs have changed from 3.1.x.


Cloud SetupNew Installations

  • Visit https://video.ubnt.com using Chrome from a computer on the same network as your UniFi Video installation.


  • Connect to your NVR locally (over HTTPS using the server’s IP address on port 7443), then click ‘Connect To My Ubiquiti Account’ under NVR Settings.

Change Log

  • Cameras : Motion detection improvements for G3 cameras
  • Cameras : Fixed an issue where Lens Distortion Correction setting would reset on camera reboots.
  • Cameras : Fixed an issue causing IR to malfunction when changing between modes
  • Cameras : Add support for anonymous snapshots
  • Cameras : Fixed a memory leak tied to changing time zones
  • Cameras : UVC Pros are now capped at 25 fps, this is due to Pros not recording properly at 30fps due to resource limitations.
  • Cameras : Gateway and DNS are no longer mandatory when setting a static IP on the camera
  • Camera: Fixed an issue timezone will set to GMT when login into camera standalone web UI
  • Camera: Fixed an issue camera timezone doesn’t sync with controller
  • Web UI : Added distortion correction setting for G3 cameras
  • Web UI : Added image enhancement mode toggle (i.e. Magic Zoom) for G3 cameras.

Known Issues

  • When inviting other users to access your NVR via the cloud, if they’ve never registered with Ubiquiti before, they’ll need to confirm their account (in a separate email).
  • Timeline only works on recordings made with UniFi Video 3.2+. It will not show recordings made with 3.1.x.
  • UVC Pros have issues at higher FPS, for accurate recordings, use 25FPS.

Port Forwarding/Custom PortsIf not using Cloud login, please check this article for required open ports and customizing ports.

*Cloud functionality is peer-to-peer. All video is encrypted and not stored on our servers.